Claremont Rug Co. guarantees the above carpet(s), purchased by the above-mentioned client of Claremont Rug Co., for full exchange privileges long-term. At any time, any or all of the carpets may be exchanged for full credit of original purchase price. In some cases, we may add increase of value (if applicable), as determined by our evaluation.
We require that the carpet(s) is brought to us at least every 6 years for cleaning and restoration, as we will choose the most appropriate wash or repair system and supervise work to be done properly. We do not authorize other sources of cleaning or restoration. Failure to use our services may result in exchange value being decreased or forfeited.
Credit may be used against the retail prices of any carpet(s) in our inventory at the time of exchange. You may not exchange toward carpets that are on consignment to us. Any damage due to use, accident, fading, staining or misuse will decrease exchange credit.
The client must pay for all out-of-pocket expenses, such as padding, shipping, pick-up, delivery and installation. Exchange credit cannot be used toward these charges. We do not offer cash refunds on any purchase for any reason.
Exchange credit on rugs purchased at Claremont Rug Company can be used toward the inventory of the Claremont Rug Company store only and cannot be used at Claremont 2 under any circumstances.
The customer will be charged for cleaning all rugs that have been owned over three months (or if dirty when used for less time.) We also require that clients pay for any restoration that is needed to make the rug marketable.
Exchange credit is non-transferable.