“I have no words. The Ferahan Sarouk is at home and we are amazed. It is a real jewel, absolutely fantastic. You suddenly wonder how you could live so many years without it. It is wonderful that the rug is so much nicer in real life than on the internet (and, my God, it was exquisite there too).”
– I., Israel
“I am so happy to be the owner of these two beautiful rugs…I will treasure them and look forward to further investment through you, and to more chats.”
– G., Nigeria
“I’d like to take this opportunity to say thank you. I’m aware Claremont serves the wealthiest clientele out there, and you have the most stunning inventory I’ve seen. So I was a bit apprehensive about receiving thoughtful service for the smaller/more affordable orders that are within my reach. It’s great to see a company with your level of success that provides individual service for smaller clients as well.
– T., London, UK
“I feel like I am the custodian of something very precious… I can’t call it ‘my’ carpet, because one can’t really possess something like this”
– T., Ottawa, Canada
“I want to compliment your two assistants for their professional care, service, and attention to detail in our home last Friday, as well as your shipping supervisor in his communications to me and follow-up with respect to shipping the Serapi. Your staff members have always been uniformly courteous, helpful, and very professional on each occasion. I suspect that this is due to your careful staff selection and training.
As I have mentioned to you on multiple occasions, you and Christine should be very proud of the great company that you have created. I have followed you since the 1990’s and am consistently amazed at the wonderful rugs that you are able obtain for your large and growing client base. I also appreciate your position as a media ambassador and acknowledged leader in your industry. Happy 40th Anniversary Year!”
– B., La Jolla, CA
“The rugs I chose to see were intriguing on your website, but are infinitely more beautiful in person.”
– M., Ohio
“As I sit in my home along with the rest of America I realize how truly blessed I am to be surrounded by a comforting and beautiful environment. The amazing assortment of richly colored antique oriental rugs set the palette for the rest of our homes in Reno and Lake Tahoe. Thank you for all you both did to help us.”
– R., Reno, NV
“That’s what I call miraculous service. Impressive indeed!”
– M., Sidney, Australia
“I wanted to tell you how much I’ve been enjoying your articles and emails lately. I love how you talk about art, life and the carpets which are so exquisite that I wish I could live with every one of them!..The carpets are certainly magic! We’re still loving our Mahal and the Qashqai. Both have enriched our daily lives.”
– J., Oakland, CA
“Best customer service I have ever received!!!”
– J., San Francisco, CA
“I certainly noted that your shipping department are real craftsmen. The way they packaged the rugs shows an old world-level of care that wasn’t lost on me.”
“I really enjoyed the three parts of “Knowing Your Art Deeply” and can identify with your journey through art/time. I too had some of the same experiences with art that you did and can remember them vividly to this day. We love living with our oriental carpets day in day out. Some of them speak to me with louder voices than others and it is interesting that the ones with the most penetrating voices are two or three of the oriental rugs we purchased from Claremont Rug Company. As I have shared with you there are several rugs that we own that make my heart sing when I walk on them and I walk on them many times each day.”
– P., Atherton, CA
“As for the Kuba, “knock-out” is an understatement. I’m not sure I’ve seen a rug any lovelier than this little gem. Acquiring a rug like this makes me feel less like an owner and more like a custodian. It will be well taken care of.”
– T., Dallas, TX
“Our ongoing collaboration is one of the highlights of my career. I so enjoy working with people I respect and admire, and from whom I can learn. You are one of those people, Jan.”
-C., San Diego, CA
“Thank you again for helping me to secure this fabulous rug. I will treasure it always.”
– M., Atlanta, GA
“I really appreciate your exchange program as it has afforded me the opportunity to develop and refine my style. I have many more spaces to fill and look forward to an ongoing relationship as more opportunities present themselves. I have really appreciated your knowledge and concern for my satisfaction.
– S., Dallas, TX
“The rug is incredible. As I’ve lived with it now for a few days under various lighting conditions, I appreciate it even more. The harmony and integration of the design, and colors of the motifs and ground are amazing.”
– F., Portola Valley, CA
“Our Serapi arrived on schedule and is now back in place. Your restoration staff did a spectacular job and we couldn’t be happier. Thanks to you and please thank your colleagues for us.”
– D., Martha’s Vineyard, MA
“I have always been passionate about Art and your rug is at the highest level of quality. I am thrilled each time I see what you have provided for my clients. I know you and I will keep doing business for a long time to come.”
-C., San Diego, CA
“I just installed the Ferahan that you restored. It looks amazing. Would you please thank the team that worked on the restoration- they did an amazing job – the rug looks so much better – it’s old self really.”
– P., New York City, NY
“Knowing Your Art Pt 2: I am very enthusiastic about this beautifully written series by Mr. Winitz. I related to Mr. Winitz’s passion for art and its transcendent powers and was so engrossed with what I was reading that the worries of the times vanished and were replaced with a welcomed tranquility. His essay is a gift and a balm; I look forward to the third segment and reading more shared insights and life gleaned wisdom from the author.
Everyday I am inspired by the rugs I am fortunate to posses and awed by the complex human skills and animal and natural elements that went into their making. My purchases from Claremont have been joy to have! I am continuing to keep informed about your offerings.”
– V., Birmingham, AL
“You have such a great eye for beautiful rugs. How wonderful for all of us.”
– B., San Francisco, CA
“The Ferahan arrived and it is a dream. With its brilliant colors and joyous design it illuminates the whole place. Each of our three rugs is, of course, unique and has its special character. Together they create a miraculously harmonious composition which gives us a lot of pleasure. Our apartment has been upgraded tremendously.”
– I., Israel
A client copied Jan Winitz on an email he sent to his friends, “I’ve never advocated for a commercial product, but I want to advocate for Claremont Rugs because the quality of their products and service has been so good. I know these are uncertain times, but I have bought several Persian carpets from Claremont and, frankly, I wish I had floor space for more because the artistry of the carpets in their collection is so extraordinary and their follow-up service has been so good. If you are in the market for a rug, give them a look.”
– G., Piedmont, CA
“I am forever impressed with the way you run your business”.
– J., Greenwich, CT
“You are such a treasure, and a real pleasure for me to work with. I admire your great taste, and your professional way of doing business, so very much.”
– C., San Diego, CA
“I find it tremendously fulfilling to see the effect that growing up and living with antique Oriental carpets has had on my family. A deep and instinctive sense of both color and design harmony combined with a bold creativity characterizes my daughter’s artwork, which has already brought her numerous awards and scholarships.
Tribal and village art carpets convey a profound sense of comfort, and an expressiveness that, though rooted in tradition, is strongly individual. I see the same sense of security and self-assurance in my teenage son’s approach to life and social relationships.
I have no doubt that being surrounded by some of the best examples of this superbly balanced art, displayed both on the walls and floors has contributed significantly to the inculcation and development of these traits in my children. All this in addition to the immense pleasure I have received from seeing these carpets daily in my home.
I wouldn’t call collecting art carpets a hobby, or even a passion. For me, they have become a practical necessity- one of the main ingredients in creating a home in the fullest sense, and a constant reminder of the beauty and potential of life.”
– J., Piedmont, CA
“The rugs are so very beautiful. We thank you immensely. We’re sending you photos tomorrow!!”
– B., Toluca Lake, CA
“I have been meaning to tell you that the last Karadagh runner that you sold us is incredible. Every time I walk on the carpet, which is many time a day, it make my heart sing. Thank you for having such a wonderful oriental carpet business. I hope we will be purchasing more carpets from you in the future.”
– C. Atherton, CA